Khaolak Emerald Beach Resort & Spa

Jarupath Jitdoungprem (LordGift)

Nice location near the walk street and face to the beach. For the room, I'm impressed by the first time I opened. It's big for 2 people including the living area, balcony and big bathroom with bathtub. One thing I need to recommend, the reception should be more attractive when new guests come. Because I came with a taxi and I don't know where I should contact you first.

Galina Ryabova

I want to share an honest review of this hotel because all I saw were fake reviews. This hotel has horrible customer service. The staff are unwilling to help and push back on every request or complaint. This hotel also has absolutely no accessibility compliance and no elevators. They put my 86 year old dad on the 3rd floor and refused to help change the room. The front desk person was very rude and aggressive when we asked them to change the room. The shower has no accessibility for people with difficulty moving and again my dad has to take shower in my room. Additionally, the property is old and rooms are hit or miss. My room has garbage bags view. When I asked if we could have a different room, the receptionist very quickly responded that they were fully booked even without checking. Again, no effort or empathy. Overall, the hotel territory is not well maintained and the beach is dirty with all the debris from trees. We have to use the beach of the hotel next door. I hope the management reads this feedback and trains the staff to be more polite and accommodating. I do not recommend this hotel.

Dayna Guinn

Nice hotel, spacious rooms. Breakfast had a good selection also. Location is good, everything you need is in walking distance (restaurants, beauty treatments, massages, waxing etc.., groceries [inc. 7 Eleven], clothing, swimwear, souvenirs, good little Muay Thai gym with decent gear you can purchase, a pharmacy). It is also easy to get a cab from the hotel to other places if you want to explore a little.

ria kirby

Amazing hotel stop for 2 nighta on our way down to phuket. Rooms were fresh, large, bath tub too which is unusual. Directly on a lovely beach, loads of great restaurants/shops/massage directly outside the hotel. We booked this place for the surf machine which was loads of fun. Breakfast was good, great choice for all tastes. Highly reccommend!!

Chen Mon

Good: All staff are nice. They all are friendly Good for family, many activities provide for kids and adults - Good location near the beach - At 8:00pm they have fire show - Surf club are here Bad: - Facilities are old - Room is old - No elevator - Water turn red after turn it on - TV is old, hair dryer is old - Lock is not adequate. For this price, we expected everything up to date and premium.