Bandara Resort and Spa Samui

Rich C

Overall, a great resort, especially for families. The food was excellent. Family room was very comfortable (make sure you do not book near the busy road). Choice of 2 pools for kids. Nice ambience and set in beautiful landscaping. Customer service was high; friendly, helpful staff. Free airport shuttle bus. The bad stuff? THE SMOKING POLICY! We were constantly bothered by 2nd hand smoke around the pool and bar/restaurant area. VERY troublesome, especially for our son with asthma. It's not good enough in this day and age and we expected a much stricter smoking policy or even better NO smoking, seeing as there are so many young families staying. Secondly, crossing the road outside the resort was a nightmare. Can't these expensive resorts club together and badger the traffic dept to install a pedestrian crossing??

Geoff Stevens

Overall our stay was very good especially the friendly, welcoming staff who always have a smile when greeting you and couldn’t do enough to please you. The hotel position on the beach is very good and only a 10 minute walk into Fisherman Village. The room decor was a little tired and needed a refresh. The most annoying thing was the music played around the pool and beach bar which can be heard on the beach as well. It was the same music on a loop all day, every day for the 14 nights we were staying which gets tedious after a while.

Katre Kahre

The biggest plus for our family was the setup of family room. You can make two rooms out of one by sliding door. Service was very quick. I really appreciate the complimentary birthday cake for my husband. Only thing I disliked was that other guests reserved the cabanas with their stuff for the whole day even when they where hours away. I recommend to put the rules on every cabana and say that when there are stuff untouched for an hour you will collect them. At least this is what Anantara resort does and that’s fair in my opinion. Also please clean the bedside lamp covers. They were dusty. Overall very nice hotel. Loved different pools and the family room. Very good value for the money.

Steven Gutierrez

Broadly a nice stay however the staff made our visit feel more transactional than the magic experience we received from other hotels and resorts in Thailand. On arrival there was little enthusiasm or welcoming. Staff around the rest rarely greeted or said hello. These little things are what makes other resorts feel special. Our room was excellent, everything we could need was there and during the rain we were delighted to stay inside! It was lovely to hear children through the day and the flow of water on the pools. Breakfast was excellent. A wide range of options with kid friendly items included. There's nothing better than having fresh fruit and a coffee overlooking the sea. The prices for massages are strangely high, go across the road for normal prices! The location is down the beach or road to the night village and many lovely restaurants and bars. If you don't want to walk a drive is a couple of minutes.

Cali Ruddock

Ours was a last minute booking to the Bandara where we'd been in 2017. We went to surprise friends that go twice a year. Initially our room was pleasant but badly situated on the main road side. It was noisy and a longer walk to the pools, beach and restaurant. It was the noise of the traffic that kept me awake all night. I asked reception for some earplugs . They immediately upgraded us to a room nearer our friends, overlooking the pool and with no sound of the traffic. From then on our holiday started. The staff are so helpful and friendly, the restaurant has moved since our last visit, it is now on the beach front. This makes for a wonderful morning sipping coffee overlooking the sea. The only downside is that 'happy hour' at the two bars doesn't start earlier, and finish later. This way would keep clients at the hotel, instead people disappear and go down to Fisherman's village a short walk away! Additionally the meals in the restaurant, if cheaper would also encourage clients to eat there. Apart from this the hotel is lovely, the pools and gardens are well maintained and being able to access the beach as part of the hotel is a bonus!!