Steve Rebeiro
All staff friendly and could answer any question asked. They added personal touches and surprises every other day!
Excursions and resort facilities were fantastic. Enough water sports and snorkelling areas.
Food was fantastic with plenty of choices.
Room spacious, clean and wonderful views of the pitons.
Gloria Bowden
We are glad we stayed at Anse Chastanet, BUT there are some major caveats that you should look into before booking a stay. First the good: the location near the base of the pitons is gorgeous, the sunset sail on the Susie Q sailboat was phenomenal, the secondary beach of Anse Mamin (a 10 minute walk away from the main beach) is stunning and quiet, the kayak excursion to the pitons was fun and challenging, and the service at meals was efficient and friendly. Now the caveats: most importantly, the unpaved road to the resort is absolutely appalling. We arrived at night in a rental car and it was a horrible experience - it took us over 20 minutes to go less than a mile and it was bumpy, steep and dangerous. If you have a bad back or neck or motion sickness, this is not the place for you. We didn't leave the resort or do any excursions outside of the resort because of the road. We will not come back here or try Jade Mountain because of the road situation. Second, the food is just OK. I am surprised at the good reviews of the food; it was fine but nothing special (and you are basically trapped there so have no alternative). Third, the best rooms with views are open-air and not air-conditioned. We knew this, so selected a beach room with AC. It was fine but nothing special. We selected AC over hot and buggy and glad we did but just know that you cannot get the best of both worlds here. Finally, there seemed to be a lot of paperwork and lack of trust of guests (waivers, signing for everything even when breakfast and dinner are included etc). All in all, it was a lovely place with some positives, but not a place we would return.
Hannah Savage
We found Anse Chastanet with British Airways Holidays and booked the all inclusive package.
Location: Beautiful location on the hillside with lovely views of the Pitons and sea. Enjoyed sunset views on our balcony in our room. One note to be prepared for the bumpy track to the hotel. We didn't find it too bad but could be troublesome for those who get car sick. I'd recommend asking the hotel to take the water taxi from the local town as they do provide this for a small charge and are happy to accommodate.
Room: Our standard room was very spacious with great amenities. The molton brown products were lovely as well as the welcome rum drink and banana bread. The bed was very comfortable and we enjoyed our 'fact of the day' bedtime reading as part of the turndown service. Housekeeping was excellent throughout our stay and the hotel kindly gave us a bottle of prosecco for our anniversary. They left plenty of water each day in our room. We didn't have any trouble with mosquitoes but there was bug spray in the room in case. We are light sleepers so we made use of the ear plugs and eye masks in the room but it's lovely to fall asleep and wake up to the sound of nature. There was no air conditioning in our room but there were plenty of fans and found it was cool enough at night to have a good sleep.
Food: We were impressed with the variety of food options and the quality of the food. Drinks, cocktails and wine were super! This is where the all inclusive package pays for itself as you can enjoy breakfast, lunch, afternoon tea and dinner every day. We enjoyed that they provided towels on the beach and you could put out a yellow flag to order drinks and food.
Services: complimentary activies include yoga, chocolate and rum tastings, walks and water sports. We also paid to hike up the Gross Piton (a great climb but not for the faint hearted!), saw plenty of Dolphins and Sperm Whales on the whale watching tour and went on an escorted snorkle to the Piton. The snorkelling around the reef at the beach is also fantastic and we saw plenty of colourful fish, turtles, baby barracuda and sea snakes. Every morning and afternoon the beach attendants would come around with cool lemongrass towels and spray us lightly with a eucalyptus spray to cool us down. Much appreciated in the hot weather! I had am aromatherapy massage in the air conditioned spa which was very relaxing!
Staff: Everyone was so friendly and made our stay comfortable. A big thank you to the girls at reception for letting us check out of our room later for our delayed evening flight. We were able to enjoy the beach for a couple more hours! We enjoyed meeting everyone and recommend the nature walk with Meno.
Thank you all for a wonderful stay.
Adam Popovits
Just getting around to reviewing after having visited in October 2023 for honeymoon.
Upon arrival, we were pleased to discover that our room was upgraded and we even had a choice of two different rooms. We settled with the room that has a large tree growing from the shower floor. While the room was incredible and breathtaking upon entry, we did miss the view of the Pitons. The shower also had a very slow drain, causing frightening gurgles in the dual sinks while draining. We knew about the open-air concept of these rooms, but were unprepared for the symphony of tree frogs throughout the night and the rude sun awakening us in the morning. The room did come with earplugs and eye masks, but nothing seemed to mask the glorious nature of Saint Lucia. The in-room amenities were plentiful and nearby water bottle filling station kept us hydrated. The espresso machine in our room was a favorite of ours, especially when paired with our handmade chocolate. Definitely take advantage of the shuttles to get around the resort. A couple of days walking the stairs and steps will have you hurting well into arriving home from vacation.
Anyone that has visited Anse Chastanet via wheeled vehicle can tell you that the road leading to and from the resort is atrocious. After going out for one day of self-guided excursions, we decided to spend the rest of our time at the resort to avoid the road. Maybe this is a premeditated strategy to keep people at the resort, or maybe to keep the riffraff out? Either way, we found that with the rental car it’s best to go faster and get the drive over with.
The beach was wonderful and the snorkeling area was impressive to say the least. We wandered over to Anse Mamin and were blown away by its seclusion and beauty.
The food was pretty good, but nothing really stood out as overly impressive. The drinks were good, but we were confused why “craft cocktails” section is not included in the all-inclusive plan. It’s not really all-inclusive if you’re having to pay for alcohol. We did not realize this the first night and ordered more than a couple. Once we realized the next day, we asked around and got the same answer from all staff that those drinks will be charged to our room along with all other top-shelf liquors that we order. We did order more of the craft cocktails throughout our stay and expected to see them on our final bill, but no sign of them when reviewing the check out paperwork at the airport.
We took the sunset cruise offered through the resort, which was delightful. However, this was also omitted from our final bill at checkout, which we didn’t notice as we were rushing to get to the airport. It wasn’t until a week later the resort emailed to say they were charging my card on file for the cruise excursion.
Overall, the stay was good and we found out quickly why everybody raves about the service. The staff makes it a point to treat you like royalty. Our stay at Anse Chastanet was truly a unique, once in a lifetime experience that we will remember for the rest of our lives.
Hope Cox
This resort is hands down THE best for service, quality and fun. The food is amazing, the people are nice and we can't wait to go back!