j w
My wife brought me here for my birthday, and upon arriving, the staff were extremely welcoming and very friendly. It was indeed a home away from home. Each restaurant we visited was absolutely amazing, and the servers were great as well! Ramoncito is an OUTSTANDING server and represents everything that Secrets Resort stands for. Whenever we saw him, he greeted us with a smile and made us feel as though we were part of the family. We enjoyed our stay and look forward to seeing you all again 'next week.' Thank you all so very much!!! You all made my birthday very memorable.
Shayna Lee
Our stay here has been nothing but amazing! This resort is so beautiful, very clean, and the staff is super friendly! We are preferred and have really enjoyed the lazy river. The beach is stunning. Very clean as well. They do an amazing job with the seaweed and we have hardly seen any since we have been here. The beach is big! The food has been good and fresh. Chairs can be hard to get if you don't get up early but if you aren't picky you should be able to find one. It is a quiet resort but there is stuff going on during the day and the staff try to keep you entertained. Music is playing at the main pool all day. We would definitely come back to this resort. We had a great time. Our butler Manny was great as well. We didn't use him a lot but he checked in with us daily and always said hi when he saw us and asked if we needed anything.
ToniAnne Puran
Went for a week vacation in April and absolutely loved it ! Staff at the resort were all wonderful. Our butler, Ramses, was amazing. He went above and beyond to ensure our stay was great . He booked reservations to restaurants/spa , and made sure he connected with us throughout the day to make sure we had the best vacation. Would love to go back in the future .
Venancy A
I would like to thank the staff for being very welcoming as soon as we arrived. Especially Angel the guy from the pool. You have made our experience so memorable and always made sure we were having a good time with a good laugh when we had our drinks. When speaking to others at the pool, everyone loved and spoke highly of you. Angel was definitely our favorite! You will always be remembered for your way of being .
I almost forgot to mention the DJ was terrible! Kept playing the same music everyday at the pool. Barely played Spanish music. We come to the Dominican Republic to get to know the culture not to listen to the same music we do in the states!! Please hire an actual DJ that knows good music and is able to transition the music smoothly!
Love always,
Andres and Reyna Gonzalez
Adam Mandelson
Just spent 4 nights there and it was a great experience, starting with the staff. It was our second stay at a Secrets, having previously stayed at the Secrets Riviera south of Cancun.
The staff was absolutely wonderful. With really no exceptions, everyone we encountered was very kind and patient and helpful, and as a result the whole vibe was very relaxed and casual.
The Preferred upgrade wasn't especially exclusive, but it was worth it for access to the large restaurant next to the main pool and the separate beach areas. The drinks were generally better, too.
The beach and the grounds are beautiful. The food was pretty good - a couple of dinners were just fine and a couple were excellent. Honestly, our go-to food option a few times a day were the burgers, fries, nachos and salads at the Barefoot Grill for lunch on the beach.
The atmosphere felt lively without ever feeling crowded. Getting a table for dinner between 7 - 8 was a challenge, but we just had a late lunch and were fine. You also have to get to the beach or the pool fairly early to reserve a chair in a good spot, but they open up as the day goes on.
All-in-all, I'd give it a 9/10, with a point off for food. If I were booking a trip to Punta Cana again I would 100% go back.